This Privacy Policy describes how EBOSS Group ("we," "us," or "our") collects, uses, and shares information about you when you use Brandsona, including brandsona.com and app.brandsona.com (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including: name, email address, company or organization name, billing information (processed securely by Stripe), content you create or upload through the Service, and communications you send us.

Information Collected Automatically

When you use the Service, we automatically collect: log data (IP address, browser type, pages visited, time spent), device information, cookies and similar tracking technologies, and usage data about how you interact with features.

Information from Third Parties

We may receive information about you from third-party services you connect to Brandsona, such as payment processors or authentication providers.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process payments and manage your subscription
Send transactional emails, receipts, and account notifications
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns to improve the Service
Detect, investigate, and prevent fraudulent or unauthorized activity
Comply with legal obligations
Send marketing communications (you may opt out at any time)

We do not sell your personal information to third parties. We do not use your brand data, content, or AI-generated outputs to train AI models.

3. AI Features and Your Data

Brandsona uses third-party AI services (including Anthropic and OpenAI) to power content generation features. When you use AI features, your brand data and prompts may be processed by these services. We configure these services to minimize data retention and prohibit use of your data for model training. AI-generated content you create through Brandsona is yours — we do not claim ownership of it.

4. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings, though disabling cookies may affect Service functionality. We use Cloudflare for infrastructure, which may set its own cookies for security and performance purposes.

5. How We Share Your Information

We share your information only in the following circumstances:

Service providers: We share information with vendors who help us operate the Service, including Stripe (payments), Cloudflare (infrastructure and security), and SendGrid (transactional email). Each operates under their own privacy policy.
Agency relationships: If you are a client of a marketing agency using Brandsona, your content and brand data may be accessible to that agency within the platform.
Legal requirements: We may disclose information if required by law, court order, or government authority.
Business transfers: If EBOSS Group is acquired or merges with another company, your information may be transferred as part of that transaction.

6. Data Storage and Security

Your data is stored on servers in the United States. We use industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Portability: Request your data in a portable format.
Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email we send.

To exercise any of these rights, contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, disclose, and sell (we do not sell personal information). You also have the right to request deletion of your personal information and to non-discrimination for exercising your rights. To submit a California privacy request, contact us at [email protected].

9. European Privacy Rights (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority. Our legal basis for processing your data is typically contract performance (to provide the Service you signed up for) or legitimate interests. Contact us at [email protected] for GDPR-related requests.

10. Children's Privacy

Brandsona is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected] or through the contact form at brandsona.com/contact.

EBOSS Group
[email protected]